Previously known as Distinctive Autoworks, MB Autoworks maintains an accreditation in good standing by the prestigious Mercedes-Benz Certified Collision Program. That means our customers have access to facilities and craftsmanship backed by manufacturer quality guarantees. Read more to learn why the auto brand chose to partner MB Autoworks.
Facilities
Every Mercedes-Benz vehicle requires exact standards for proper maintenance and repair. Additionally, every Mercedes-Benz owner is entitled to an exceptional experience at every point of contact with the brand. A properly-equipped facility is of paramount importance for properly maintaining the specifications of our vehicles. This is why Mercedes-Benz Canada requires certified repair facilities to maintain an infrastructure fit to properly service any Mercedes-Benz vehicle.
MB Autoworks offers complimentary parking for customers awaiting repairs, and a lounge area for those who choose to wait at the shop. A car-wash built on-site provides detailing for every vehicle before they’re returned. We only use tools specified by the manufacturer for intensive repair tasks like aluminum-repair and frame-straightening. Every technician undergoes thorough training to use the Mercedes Star Diagnostic tool, XENTRY, which provides real time performance data.
Training & Craftsmanship
From front door to garage, every MB Autoworks employee comes highly-trained to deliver exceptional service. We undergo regular third-party customer satisfaction audits, and share all information with the manufacturer to ensure only the most exceptional customer experience.
Every service technician underwent training by Mercedes-Benz Canada to provide specifically-tailored service for Mercedes-Benz cars and SUVs. The Mercedes-Benz training program provides technicians a concrete education of every tool they’ll use to repair a Mercedes-Benz, and we only ever use genuine Mercedes-Benz accessories and components.
Speed & Efficiency
Each point of service at MB Autoworks offers the most efficient, highest quality work possible. A Mercedes-Benz Certified Collision Manager or Estimator are on-site to provide an expeditious drop-off. Even though we service other luxury vehicles, Mercedes-Benz vehicles always takes first priority for repairs. After you have made a claim with your insurance company, we’ll even communicate directly with them to provide you a completely stress-free repair experience.
Thanks to the legacy built by Distinctive Autoworks, the Mercedes-Benz brand fully trusts MB Autoworks to provide an exceptional auto body repair experience, so you can too. For any additional questions, please contact us here.